Terms & Conditions
2. By accessing this Site and/or using the Services, you hereby agree:
(ii) that you are the user of the Siteand/or Services and are 18 years or above.
1. Site, App and Services
1.1 The Site and App is owned and maintained by Noah Supplies.
1.2 Noah Supplies operates an online grocery store through the Site, which offers one or more of the following features and services (each a `Service` and collectively the `Services`), mainly for the browsing and purchasing of grocery products:
1.2.2 search engines or tools;
1.2.3 blogs, message boards, communication tools;
1.2.4 email or message alerts; and
1.2.5 any other services, features, content or applications that Noah Supplies may offer through the Site from time to time in our sole and absolute discretion.
2.2 You agree not to reproduce, copy, modify, adapt, translate, publish, display, communicate, transmit, broadcast, distribute, sell, trade, exploit or use for any commercial or other purposes, any portion of, or any access to:
2.2.2 the Site;
2.4 The Site and all Content are the copyrighted work of NoahSupplies or our content or software providers, and Noah Supplies reserves and retains all rights in the Site and Content. 2.5 You may not decompile, reverse engineer or otherwise attempt to discover the source code of the Site or any Content, except under the specific circumstances expressly permitted by law or Noah Supplies in writing.
2.6 You may not hack into, interfere with, disrupt, disable, over-burden or otherwise impair the proper working of the Site, Services or our servers, which shall include but is not limited to denial-of-service attacks, spoof attacks, session hacking, sniffing, tampering, spamming, reverse engineering or reprogramming.
3. Account Information
3.1 To access certain parts of the Site or Services, you will be required to sign-up for an account with Noah Supplies (`Account`) and select a user name (`User Name`) and password (`Password`).
3.2 You are solely responsible for safeguarding and maintaining the confidentiality of your User Name and Password. You agree not to:
3.2.2 assign or transfer your Account to any other person or entity.
3.4 Each household or delivery address may only register one (1) Account. Multiple Account(s) registering the same delivery address may be permitted at our sole discretion.
3.5 Please provide accurate, complete, and up-to-date information required for your Account. You may at any time change or update your Account information by clicking here.
3.6 Where a delivery address is associated with multiple Account(s) without our written authorisation, or fraudulent or wrongful use of an Account is detected or suspected, we reserve the right at our sole discretion and without liability, and without prejudice to our other rights and remedies under this Agreement or at law, to immediately:
3.6.2 cancel or invalidate any credits or discount vouchers, coupons or codes awarded to or used by such Account(s);
3.6.3 prohibit such Account(s) or persons from participating in any promotions, contests or surveys of Noah Supplies t; and/or
3.6.4 merge, suspend and/or terminate Account(s).
4.1 Delivery areas At presentNoah Supplies delivers to most areas in mainland Singapore, but not certain areas. You may contact us at email@example.com to check on our delivery coverage. Noah Supplies will only process and accept orders within our delivery coverage.
4.2.2 All orders made by you are subject to stock availability. Noah Supplies reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.
4.3.2 If the actual price of any item ordered by you is higher than that reflected on the Site or through our Services, we will inform you and you will be given an option to confirm or cancel your purchase of such item based on the correct price. By confirming your purchase, you authorise us to charge the additional amounts to you. If you elect to cancel the purchase, we will reverse or refund payment for such item in accordance with our prevailing refund policy at such time. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
4.3.3 Where the actual price of any product is dependent on its weight (`Weighed Item`), we will provide an estimate of the price based on indicated weight and our current prevailing rates at the time of checkout. The actual weight and related price of the Weighed Item will be made known to you at the time of delivery and:
(i) in the event of any shortfall in payment, we reserve the right to charge you for the additional amounts; and
(ii) in the event of any overpayment, we will reverse or refund the excess amounts paid for such item in accordance with our prevailing refund policy at the time of delivery.
(iii) All product prices are shown in Singapore dollars and are inclusive of Goods and Services Tax (GST). Prices of products may change from time to time and any promotional discounts or offers may also be withdrawn at any time without notice.
4.3.4 Payment for all orders shall be made in Singapore dollars.
4.3.5 We accept payment for orders by MasterCard, Visa, Cash on delivery and Paypal only. Kindly note that Paypal currently accepts MasterCard, Visaand the credit/debit cards and payment methods accepted by Paypal is subject to change.
4.3.6 By placing your order, you authorise us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.
5.2 Promotions, contests, privileges and programmes are only valid for the time period specified by Noah Supplies.
5.3 The following terms shall apply to the use of credits, vouchers, coupons and codes (`Voucher Codes`):
5.3.2 The Voucher Codes may only be redeemed by purchasing certain products from Noah Supplies during the applicable validity period. Unless otherwise stated, Voucher Codes do not apply to the following:
(i) baby formula and milk products;
(ii) over the counter (OTC) medicine; and
(iii) delivery charges.
5.3.3 Use of any Voucher Code must be indicated at the time of checkout, and all information required by Noah Supplies must be provided. No retroactive use of the Voucher Code is permitted.
5.3.4 Voucher Codes cannot be used in conjunction with any other promotion, voucher, coupon, code or offer, including but not limited to discounted sale items, unless otherwise stated.
5.3.5 A minimum spend may be required before use of the Voucher Code is permitted.
5.3.6 Voucher Codes cannot be refunded, redeemed or exchanged for cash.
5.3.7 Resale, transfer and sharing of Voucher Codes are strictly prohibited. In spite of the above, gift vouchers, if offered by Noah Supplies, may be purchased by you and given to others.
5.3.8 No reproduction, alteration, adaptation, tampering, distribution, publication, broadcast or other communication or dissemination of Voucher Codes is allowed.
5.3.9 Voucher Codes are non-replaceable if lost, stolen, destroyed, duplicated, tampered with or otherwise misappropriated or fraudulently used.
5.3.10 Noah Supplies reserves the right to verify the validity of any Voucher Code and to declare null and void, any Voucher Code which in our opinion has been stolen, duplicated, tampered with, or which is suspected to have been misappropriated or fraudulently obtained or used.
5.3.11 Noah Supplies reserves the right to vary or impose such other terms and conditions as we deem appropriate from time to time by posting the varied terms and conditions on the Site.
5.5 Where you are permitted to return any product to Noah Supplies for a refund and such product was originally purchased under a promotion or discount, you will only be refunded the amount that you originally paid for such product. Where the promotion or discount had applied to the entire order, we will refund you the selling price of the returned product less the promotion or discount applied to the returned product on a pro-rata basis. Further, any free promotional gift given with an order must also be returned if you are returning the product(s) to which the gift related.
5.6 Noah Supplies decision on all matters relating to promotions, discounts, Voucher Codes and other privileges is final and binding.
5.7 Noah Supplies reserves the right to discontinue any promotion, discount, Voucher Code programme, contest, privileges or programme at any time without notice or liability.
6.1 Delivery slots are subject to availability.
6.2 Bulk orders may be subject to a different delivery cost and may require a longer delivery time to be fulfilled. `Bulk order` means an order for any product that comprises quantities of beyond 48 units, unless otherwise stated in writing by Noah Supplies. Please contact us at firstname.lastname@example.org to place a bulk order.
6.3 Noah Supplies will endeavour to deliver the products to your delivery address within the delivery time frame selected by you, but does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of our control which may result in early or delayed deliveries. You agree that Noah Supplies shall not be liable for any deliveries made outside the delivery time frame.
6.4 Please notify Noah Supplies immediately of any change to your delivery address, date or time of delivery, or contact number. Any changes in the delivery address or date or time of delivery after the submission of your order may incur an administrative charge of S$10.00.
6.5 Where you specifically instruct Noah Supplies to leave your delivery outside the door of the specified delivery address, such delivery shall be at your sole risk and you accept all liability and risk of loss, theft and damage. For all other deliveries, please arrange for someone to receive the delivery and sign off the delivery invoice or device. 6.6 If the delivery includes alcoholic drinks or any other age-restricted items, which may not be delivered to a minor, please ensure a person of 18 years of age or older with appropriate identification is present to take delivery of the alcoholic drinks or other items. Noah Supplies reserves the right not to deliver any age-restricted product to anyone who is, or appears to be under, the age of 18 years old, and to charge the Customer an additional re-delivery fee of S$10.00.
6.7 If an order is cancelled, or if no one is at the delivery location to receive the order during the chosen delivery slot, Noah Supplies reserves the right to reschedule or cancel the delivery and charge you a re-delivery or cancellation fee of S$10.00.
6.8 If there is any damaged or incorrect product (s) (including delivery of additional product(s) not ordered by you), please contact us within 24 hours at email@example.com. Noah Supplies at its sole discretion, will offer a replacement or refund of the damaged or incorrect product(s), or arrange for the re-delivery, collection and/or return of the incorrect product(s)
7. Intellectual Property
7.1 The copyright, patents, trademarks, registered designs and all intellectual property rights in the Services, the Site and all Content shall vest in and remain with Noah Supplies and its licensors.
7.2 The trademarks, logos and service marks (`Marks`) displayed on this Site are the property of Noah Supplies and other third parties, and all rights to the Marks are expressly reserved by Noah Supplies and relevant third parties. You are not permitted to use the name of Noah Supplies or any Marks, including in any advertising or publicity or as a hyperlink, without the prior written consent of Noah Supplies or such third party.
7.3 The domain name on which the Site is hosted on is the sole property of Noah Supplies and you may not use or otherwise adopt a similar name for your own use.
8. Comments, Feedback and Other Information
8.1 You may provide or submit comments, feedback, suggestions and other content or information (collectively, `Comments`) so long as the content is not illegal, criminal, immoral, inappropriate, hateful, obscene, defamatory, offensive, violent, abusive, political, religious, infringing or disrespectful in nature, and does not consist of or contain software viruses, solicitation or any form of `spam.` You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a Comment. Noah Supplies reserves the right (but not the obligation) to review, remove or edit such content.
8.2 You hereby grant Noah Supplies a non-exclusive, royalty-free, perpetual, irrevocable and sub-licensable licence to use, reproduce, modify, adapt, translate, publish, display, communicate, transmit, broadcast, distribute and exploit any Comments that you provide or publish through or in relation to the Site, for any purpose as Noah Supplies may require at its sole discretion. You further agree that Noah Supplies may use and publish your name in connection with such Comments.
9. Disclaimers & Limitations
9.1 While we make every effort to ensure that the Site, Services and all Content is accurate and complete, we provide the Site, Services and Content on an ‘as is’, ‘as available’ basis only without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Noah Supplies disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement. Without limiting the foregoing, Noah Supplies does not warrant that the functions contained in or access to the Site, Services, Content or other content will be timely, uninterrupted or error-free or without omission, that defects will be corrected, or that the Site, Services, or Content are free of viruses or other harmful components, or that the download, or any Content in or with any device will not affect the functionality or performance of the device. Noah Supplies does not warrant or make any representations regarding the use or the results of the use of the Content, the Services or the Site in terms of their correctness, accuracy, completeness, reliability, or otherwise.
9.2 You agree that:
9.2.2 access to or the operation of the Site and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors,and in any such event, Noah Supplies shall not be liable for any loss, liability or damage which may be incurred as a result.
9.3.2 in all other cases (including any use of the Site or Services), shall not exceed S$1.
9.4 In no event shall Noah Supplies be liable for any indirect, special, consequential, or incidental damages that result from the Services, Site or Content, or your use of, or the inability to use, the Services, Site, Content or any other website or device, even if Noah Supplies or a Noah Supplies authorised representative has been advised of, or should have foreseen, the possibility of such damages.
9.5 You agree that the above exclusions and limitations of liability enable the Services and the Content to be provided by Noah Supplies at either reasonable costs or no costs to you.
10. Linked Sites
10.1 Noah Supplies may provide links, plug-ins, widgets or other connections to other sites (`Linked Sites`) that may be of relevance and interest to users. Noah Supplies has no control over, and is not responsible for the content on or obtained through the Linked Sites or for any damage you may incur from the Linked Sites (including any virus, spyware, malware, worms, errors or damaging material contained in the Linked Sites) or the availability, accuracy or reliability of any of the Linked Sites. You hereby agree to assume all risk arising from the use of the Linked Sites and hereby irrevocably waive any claim against us with respect to the Linked Sites. Noah Supplies does not endorse, recommend or guarantee any of the Linked Sites, and Noah Supplies expressly disclaims all liabilities and responsibilities arising in relation to any Linked Sites.
11. Security & Privacy
12. Suspension & Termination
12.1 You agree that Noah Supplies has the right in its sole and absolute discretion and without notice or liability to:
12.1.2 terminate, deactivate or suspend your Account, delete your Account and all related information and files in your Account,without assigning any reason.
13. Notification of Infringement
13.1 Noah Supplies reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (`Infringement`) in respect of the Site, Services or Content (`Infringing Material`) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Site, or Services, please notify Noah Supplies in writing immediately in the form and containing the information prescribed by the Singapore Copyright Act (Cap. 63) (`Infringement Notice`).
13.2 All Infringement Notices shall be sent to Noah Supplies addressed as follows: Noah Supplies (Singapore) Pte. Ltd.
280 Woodlands Industrial Park E5, #05-35, Harvest @ Woodlands, Singapore – 757322
Email address: firstname.lastname@example.org
Attn: Director, Corporate Development
13.3 Noah Supplies will duly consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Noah Supplies in respect of any Infringing Material, unless you have first given Noah Supplies the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Noah Supplies refuses or fails to remove the Infringing Material within a reasonable time. Where Noah Supplies removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against Noah Supplies under applicable law which you may have in respect of any Infringing Material appearing on the Site prior to such removal by Noah Supplies.
13.4 You acknowledge and agree that Noah Supplies has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on or through Linked Sites or other third party sites.
14. Jurisdictional Issues
14.1 The Site and Services are meant for use by residents of Singapore only. Noah Supplies makes no representation that the Services and Contents of the Site are appropriate or available for use in your location. Those who choose to access this Site from any location do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
15.1 You agree to indemnify and hold Noah Supplies , and its officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:
15.1.2 your connection to the Site;
15.1.4 your violation of any rights of another person or entity; or
15.1.5 your breach of any statutory requirement, duty or law.
17. Relationship of Parties
18.1 No waiver of any rights or remedies by Noah Supplies shall be effective unless made in writing and signed by an authorised representative of Noah Supplies.
19. Force Majeure
20. Governing Law & Jurisdiction
20.2 You hereby agree to submit to the non-exclusive jurisdiction of the Singapore courts.